• Regularly check each suite for possible equipment/toys that could cause an accident.
• First aid box to be accessible at all times.
• Document all accidents/injuries/ incidents including bites or scratches.
• In the unlikely event of the death of a cat, we will contact the owner to make them aware of the situation and if possible to collect your cat. Or your vet will then be contacted to arrange a dignified way to enable you to say your goodbye.

• Medicine will only be administered as per instruction from a vet.
• Written record each time medicine is administered.
• Written consent by owner/carer to administer medication.
• Training /Instruction must be given on how to administer medication by the owner/carer or vet.

• To monitor and keep records of each cat.
• Continue to update records.
• Medicine administration kept up to date.
• We will only let cats home from our care to those who we have been informed about to collect. This includes emergency contacts.
• Monitor each cat's health and wellbeing.

• In case of fire, evacuate to the evacuation point (the grass area outside house no 7).
• Escape point, front door of hotel, side door into garden and rear door of hotel. (These will be clearly marked with fire escape sign).
• Ensure all cats are in carriers /owners/carers have been evacuated.
• Re assure cats/owners/carers.
• CALL 999 immediately.
• CALL the nominated vet 0161 427 1955 if necessary. Out of hours/emergency no - 07778614763.
• In the event of an evacuation we may not be able to return to the hotel. Owners/emergency contacts or vets will be contacted. Local catteries will also be contacted to see if they could accommodate.

• If your cat/cats have not been collected before close of business we will contact the owner/carer.
• If we are unsuccessful we will contact the emergency contact numbers.
• Ultimately there will be a daily extra charge.
• They will remain in the Hotel if we have availability, if not they will be placed in the isolation unit.
• We appreciate that there can be delays due to flights or traffic congestion, but where possible please keep us updated.

• Evacuation plan in place.
• Smoke alarms fitted and in good working order.
• Emergency lighting fitted.
• Fire extinguisher available.
• Flammable cleaning products in suitable storage.
• In case of fire Ring 999 immediately.

• We are happy to discuss with owners/carers on choices of foods their cats would prefer.
• Water fountains are supplied to each suite, filters will be checked regularly. Drinking regularly is important for your cat's health, as it helps ensure proper kidney function and prevents crystal formation that can lead to urinary diseases.
• Any dietary requirements discussed.
• Fresh fish and chicken as part of their weekly menu.

• All suites and outdoor spaces are fit for purpose.
• Equipment and toys are regularly checked and fit for purpose.
• Premises and equipment kept clean.
• Cleaning procedures in place.
• Ensure fire evacuation procedures are in place.
• Doors that you exit to the outside must be kept closed/locked.
• Exit doors must never be obstructed.
• Hands must be washed before handling food, before entering and handling each cat and after cleaning litter trays.
• Cleaning products to be kept in a suitable place.
• Accidents and injuries documented.
• Any sick cat/cats will be isolated until an owner/emergency contact or cats own vet will be contacted, if he/she isn't available or due to location, then your cat/cats will be taken to the hotels nominated vet.

ADDRESS BELOW-
ROMILEY VETERINARY CLINIC
12 CHERRY TREE LANE
STOCKPORT
SK6 4ER
0161 427 1955
07778614763

• Sick cat/cats must not attend the hotel, unless advised by a vet that your cat/cats are well enough to attend or on regular medication. Only prescribed medication to be administrated.
• Updated vet information.
• Updated insurance/micro chip information (IF APL)
• Emergency contact numbers.
• Monitor every cat’s health and well being at regular intervals.
• Temperature control when hot/cold i.e. ventilation, windows in corridor opened. Heat panels in each suite. Cooling mats and fans.
• Bedding to help regulate body temperature.
• Sleeping area for comfort and as a safe place.
• Shelving for climbing, boxed carrier areas (for efficient evacuation if needed) hiding places, scratching poles and toys.
• Extra help for elderly, disabled or young.ie steps and low areas.

• Regular visits are made to check on health and welfare.
• All cats must have up to date vaccinations.
• Your cat/cats will be turned away if vaccinations have expired over 3 months and any payment received will be kept.
• You will be required to re start the immunisation process from the beginning.
• Vaccinations must be given at least 1 week before attending Puss in Bootique Hotel for Cats, unless it is their first course of vaccinations in which case the vaccinations must be given 4 weeks before attending Puss in Bootique Hotel for Cats.
Vaccinations must be -
Feline Panleukopenia Virus
Feline Herpesvirus Feline Calicivirus
Feline Parvovirus (Infectious Enteritis)
PLEASE CHECK WITH YOUR VET THAT YOUR CAT/CATS HAVE HAD THESE VACCINATIONS.
• We are unable to accommodate a cat/cats that have been diagnosed or suspected of having any of the above.
• All cats must have been treated with flea/tick and worm treatment prior to attending the Puss in Bootique Hotel for Cats.
• Although not a must to attend the hotel, but I strongly advice that your cat/cats are microchipped. Sally Larkin does microchipping in your home or I can arrange for her to attend the hotel while your cat/cats are staying at the hotel, with your consent. Contact no - 07714466263
• Familiar things from home can be sent, i.e. bedding, toys etc to help with settling in.
• If your cat/cats require grooming, then please send brushes for hygiene reasons.
• Lots of TLC will be given to provide a pleasurable stay.
• Suites are at a comfortable temperature.
• Heat panels and heaters to maintain a good source of temperature on chilly days and hit and miss ventilation, fans and windows opened (in the corridor) on the warmer days.

• Search area thoroughly and follow lost/missing cat procedures.
• Contact local class cats/ vets/RSPCA and give a full description and photo.
• Contact owner/carer.
• If still not found put up posters, leaflet and house to house search.
• Use social media.

• To maintain records, policies and procedures.
• To promote good health and manage behaviour.
• To make the cats feel safe, secure and have an enjoyable stay.
• Consent must be given for vet treatment, multi cat unit and separate cats if needed (if possible) .
• Consent must be given by owner/carer for the use of webcams, text, email, whats app and using pictures on our website.
• Yearly update our public liability insurance and licence.
• We will notify the local RSPCA/CATS PROTECTION if we feel that a cat/cats have been mistreated or neglected.
• We continue to safeguard ourselves and seek advice and support from professionals.
• We will get some help if I'm too Ill to continue to run the business for a short while.
• Paperwork to be completed if bitten or scratched.

• We will make sure that your cat/cats are kept comfortable and isolated from the other cats in our care.
• Protective clothing and shoes to be worn.
• Sanitise protocols adhered to, to avoid transmission of disease.
• We will telephone the owners first and advise them of the situation, if this is not possible the emergency contact number and vet or nominated hotel vet will be contacted.
• We will continue to care for your cat/cats until you/emergency contact arrive or taken to the vet.

• Our policy is to care and provide a pleasurable stay for your cat/cats.
• As a licensed cattery (Puss in Bootique Hotel for Cats) we have complied with all Registration, Regulations and Procedures. LICENCE NO - 22/00154
• We have fulfilled the vetting procedure from SMBC Animal Welfare Regulations and have been awarded 5 stars.
• Completed International Open Academy in Pet First Aid & CPR Course.
• We previously fostered cats/kittens for the RSPCA.

• 30% non-refundable deposit required for bookings over £100 to secure your booking
• £30 non-refundable deposit required for bookings under £100 to secure your booking
• Balance due on check in.
• Day of arrival, day of departure and all days charged for.
• We are happy to accept payment in the form of direct transfer or cash.

• We require 4 weeks notice to cancel your booking, if we can fill the availability then the deposit will be transferable within 12 months.
• Where cancellations are made on or within 2 weeks prior to arrival, 100% of the total outstanding will be charged.
• If you reduce the number of days booked on or within 4 weeks prior to arrival, you will be charged for the total number of days originally booked.

• If you are unable to travel due to government advice/law your deposit will be transferable within 12 months of the 1st date of your original booking.
• If for any reason you yourself have made the decision to cancel your holiday, your deposit will be non- refundable/transferable.
• If we can fill the availability your deposit will be transferable, therefore as much notice as possible would be appreciated.